Stop Manually Answering Every Customer Query

  • “Is COD available?”
  • “Do you deliver to my pincode?”
  • “Will this fit me?”
  • “When will I get my order?”

OneDM automates this entire workflow.

Your 24/7 Lead Qualification Engine

OneDM combines Bots + Auto Replies + Mini CRM to ensure every lead is instantly qualified — even when you’re offline.

WhatsApp Auto Bots & Flows

Let the bot handle:

Size selection
Variant selection
Pincode delivery checks
Price/stock questions
COD confirmation
Return/Exchange FAQs
Order status queries

Custom logic supported:

If product A → show size options
If COD → perform confirmation
If high-ticket → route to agent

Auto bots
CRM

Mini CRM Built for WhatsApp eCommerce

Track every customer inside OneDM:

  • Lead tags
  • Purchase stage
  • Store interactions
  • Customer notes
  • UTM source tracking

No complicated CRM.

Just simple, eCommerce-focused lead management.

1-to-1 Chat Module

For high-value enquiries:

Real-time chat
Reply templates
Attachments & catalogs
Agent performance tracking

Ideal for fashion brands, furniture, electronics, and custom product sellers.

Why Automatic Qualification Matters

Explore our platform with ease! Sign up, connect your whatsapp account, and start communicating with your customers.

Faster Response = Higher Sales

Customers don’t wait more than 30 seconds.

Reduce Team Load

Bots answer 70% of repetitive questions.

Higher Quality Leads

Only high-intent leads reach human agents.

Better Store Analytics

Understand which products generate most queries.

Use Cases for Stores

Shopify

Auto-size guide
COD eligibility check
Influencer campaign lead filtering
VIP customer tagging

WooCommerce

Service price estimation
Pincode delivery flow
Custom order info collection

Automate Qualification Today

Start your WhatsApp lead engine today.

Book Demo
Scroll to Top